General
Are you located in Nanyuki
Nanyuki Mall Nanyuki, Nyeri - Nanyuki Rd, East Email: nanyukimall@optica.africa Working Hours: Monday to Friday: 9am to 6pm Saturday: 9am to 4pm Sunday: Closed Public Holidays: Closed Address: Nanyuki, Nyeri - Nanyuki Rd, East, nan. Find us on Google ...
Are you located in One stop Karen
One Stop Arcade - Karen Ground Floor, One Stop Arcade Email: onestop@optica.africa Working Hours: Monday to Friday: 10am - 7pm Saturday: 10am - 6pm Sunday: 11am - 4pm Public Holidays: Closed Address: One Stop Arcade, Langata Rd, Nairobi, Kenya, ...
Are you located in Markiti Mombasa
SBS Markiti Digo Road, Mombasa Email: markiti@optica.africa Working Hours: Monday to Friday - 9am to 6pm Saturday - 9am to 4pm Sunday - Closed Public Holidays: Closed Address: SBS Markiti, Digo Road, Mombasa, Digo Road. Find us on Google Maps: ...
Are you located in Kiambu or Thindigua
Thindigua - The Brick Mall The Brick Mall, Kiambu Road Email: thindigua@optica.africa Working Hours: Monday to Friday: 10am to 7pm Saturday: 10am to 5pm Sunday: Closed Public Holidays: Closed Address: Brick Mall, Kiambu Rd, Nairobi, Kiambu Road. Find ...
Are you located in Around Buru buru
T Square Mall T-Square Mall, Mumias Road, Buruburu Email: tsquare@optica.africa Working Hours: Monday to Friday: 10am - 7pm Saturday: 10am - 6pm Sunday: Closed Public Holidays: Closed Address: T-Square Mall, Mumias Road, Buruburu. Find us on Google ...
Are you located in Embu
Embu Embu - Meru Highway, Opposite The Monument Email: embu@optica.africa Working Hours: Monday to Friday: 9am - 6pm Saturday: 9am - 4pm Sunday: Closed Public Holidays: Closed Address: Embu - Meru Hwy, Embu, Paleah Stores Building Next To Maria ...
Are you located in My town Karen
MyTown Mall MyTown Mall, Langata Road, Karen Email: mytown@optica.africa Working Hours: Monday to Friday: 10am - 7pm Saturday: 10am - 6pm Sunday: Closed Public Holidays: Closed Address: Langata Road, Karen, nan. Find us on Google Maps: ...
Are you located in Ngong
Rubis - Ngong Opposite Total Service Station, Next To Milele Mall Email: ngong@optica.africa Working Hours: Monday - Friday: 9am - 6pm Saturday: 9am - 4pm Sunday: Closed Public Holidays: Closed Address: Rubis, Ngong Road, nan. Find us on Google Maps: ...
Are you located in Kongowea
Nyali Bazaar Mall Past Kongowea Market in Mombasa along Links Road Email: nyalibazaar@optica.africa Working Hours: Monday to Friday: 10am to 7pm Saturday: 10am to 5pm Sunday: Closed Public Holidays: Closed Address: Nyali, Mombasa, Links Rd. Find us ...
Are you located in Ruiru
The Nord Mall Along Ruiru - Kamiti Road next to Shell Ruiru Service Station Email: thenord@optica.africa Working Hours: Monday to Friday: 10am to 7pm Saturday: 10am to 5pm Sunday: 11am to 5pm Public Holidays: 11am to 5pm Address: Kamiti Road,Ruiru, ...
Are you located in Mtwapa
Mtwapa Along Malindi Road at Petrocity Fuel Station next to Naivas Mtwapa. Email: mtwapa@optica.africa Working Hours: Monday to Friday: 10am to 7pm Saturday: 10am to 5pm Sunday & Public Holidays: Closed Address: Malindi Road, nan. Find us on Google ...
Are you located in Kiambu Road
Runda Mall Kiambu Road, near the Northern Bypass. Email: nan Working Hours: Monday to Friday: 10am to 7pm Saturday: 10am to 5pm Sunday: 11am to 4pm Address: Kiambu Road, near the Northern Bypass., nan. Find us on Google Maps: ...
Are you located in Kenol
Kenol nan Email: kenol@optica.africa Working Hours: Monday to Friday: 9am to 6pm Saturday: 9am to 4pm Sunday & Public Holidays: Closed Address: Along the Meru - Nairobi Highway, at the Rubis Makutano Service Station, Kenol. Find us on Google Maps: ...
Are you located in Bungoma
Bungoma Along Moi Avenue, adjacent to National Bank. Email: nan Working Hours: Monday to Friday: 9am to 6pm Saturday: 9am to 4pm Sunday and Public Holidays: Closed Address: Along Moi Avenue, adjacent to National Bank, nan. Find us on Google Maps: ...
Do you have toric lenses?
Yes, we have Toric lenses that can be purchased at the nearest Optica branch. The lenses take between 4 and 6 weeks to be ready. We have daily Toric lenses (30 pack) starting from KES 5,800/- and Monthly Toric lenses starting from: 3 Pack at KES ...
What can I use for light sensitivity?
For light sensitivity we recommend photochromic lenses which become dark in the sun and remain clear indoors. These lenses also come with anti-glare coating to minimize the effects of glare. The price of lenses depends on your prescription and choice ...
Detractor no answer 3rd attempt
DTD Dear Team, The client is currently unreachable on the third attempt. @Morrison Please proceed to drop ON Thank you.
What options do you have for hard CLs and prices?
We offer a range of hard CLs depending on your requirements. The starting price for a pair of hard contact lenses is KES 13,200. The fitting process for hard CLs is KES 1,000 and can take up to 1 hour. It is available at the following branches: ...
How much are your photochromic Lenses?
Dear ${Cases.Contact Name}, The price of photochromic lenses depends on your prescription and choice of lenses. We have the below options for a pair of single vision plastic photochromic lenses: Photochromatic with Anti-glare - KES 3900. ...
Why should I choose Optica over other providers?
At Optica, we offer FREE eye tests after a one-time registration of KES 100. We have a qualified Optometrist who will examine your eyes using the latest eye-testing equipment. Frames start from KES 890 and lenses from KES 800, so you can get a full ...
Why do I have to pay the 100/- registration fee?
The 100/- registration fee is an affordable amount that gives you access to FREE eye tests for life.
Warranty inquiry
Our warranty is valid for one year from the date of purchase. This covers any manufacturer's defects on frames and lenses that occur during normal use of the eyewear. The warranty does not cover loss or damage caused by misuse, abuse, accidents, or ...
Do you have a branch at #mention location? (Unavailable)
Please follow the link optica.africa to find the nearest Optica branch.
Do you support NPS under CIC/ APA?
Dear ${Cases.Contact Name}, Unfortunately, we are not on the panel of NPS under CIC and APA insurance. Kindly confirm with your employer on the Optical provider accredited with this. Also note that even without insurance, all you will have to pay is ...
Compliment/ Wonderful service
Dear ${Cases.Contact Name}$, Customer satisfaction is extremely important to us and we sincerely appreciate your positive feedback. We are so grateful to you for choosing Optica. Thank you.
What can I use for light sensitivity?
For light sensitivity we recommend photochromic lenses which become dark in the sun and remain clear indoors. These lenses also come with anti-glare coating to minimize the effects of glare. The price of lenses depends on your prescription and choice ...
Contact Lens Follow up FAQ
Dear Branch, Kindly note that the above client will be visiting your branch to purchase contact lens soon. Please confirm availability of the contact lenses purchased previously. Thank You.
How much do Blue Block lenses cost?
We have 2 different options available, for a pair: Blue block antiglare starts from KES 3200. Blue block photochromic with antiglare from KES 5800. Please keep in mind these prices may vary depending on your prescription. Kindly let us know if we can ...
How much are your spectacles?
The price of a pair of spectacles depends on your choice. We have frames starting from KES 890. Our range of frames is the widest in East Africa, from house brands to designer brands, and you will most likely find something to suit your taste and ...
How much are your Progressive Lenses?
Dear ${Cases.Contact Name}, The price of progressive lenses and their availability may vary depending on your prescription. We have the below options for a pair of plastic progressive lenses: Clear - KES 6500. Photochromic - KES 8500. Anti-glare - ...
Your frames / prices are so expensive!
Dear ${Cases.Contact Name}, Please note our frames start from KES 890. A pair of clear plastic lenses can start from KES 800, with anti-glare KES 2200 and with both photochromic and anti-glare KES 3900. Our clear blue block lenses start from KES 3200 ...
Why is an eye test so important? / Do I need an eye test?
Dear ${Cases.Contact Name}, An eye test can pick up an early sign of a vision-related problem or an eye disease that can be treated early. Eyes that are functioning and seeing properly are crucial to a healthy and good life. Especially for young ...
Where are you located?
Kindly provide us with your current location so that we may provide information on your nearest Optica. Alternatively, you may find your nearest Optica and the timings by using the link optica.africa Kindly let us know if we can assist you further.
Whats the status of my order / Insurance Pre-authorization?
Dear ${Cases.Contact Name}, Thank you for contacting us. Please share your mobile number that you registered with or your order number, so we can look into this and get back to you.
What to use against Sunlight? Sensitive to sunlight
Dear ${Cases.Contact Name}, Sensitive eyes are a common issue and we have just the solution for you. If you have a high prescription and are out in the sun for long durations, we recommend prescription sunglasses. However, if you are not out in the ...
How much are the contact lenses?
We stock a variety of contact lenses depending on your preferences. We have colored contact lenses, daily disposable lenses, and monthly disposable lenses. The price of a pair of contact lenses starts from KES 900. Our colored lenses start from KES ...
What ONLINE PAYMENT methods do you accept?
Dear ${Cases.Contact Name}, We work with a 3rd party platform called DPO and it allows payments via Mpesa, Airtel Money, Visa, MasterCard, American Express, Co-op Bank and more. Kindly let us know if we can assist you further.
What is the product range that Optica has to offer?
Dear ${Cases.Contact Name}, As a leading eyecare service provider in East Africa, we have it all: Prescription glasses Sunglasses Contact lenses Children’s frames Spectacle cases Lens cleaners and sprays Accessories (cords) Swimming goggles ...
What IN-STORE PAYMENT methods do you accept?
Dear ${Cases.Contact Name}, Within our stores, we accept payments via Cash, Mpesa, Visa, and cheque. You may see this link to find your nearest Optica branch: https://optica.africa/pages/store-locator Please let us know if we can assist you further. ...
What frame options are available
Dear ${Cases.Contact Name}, We offer a wide selection of frames that come in different materials, styles, colours, shapes, and sizes at prices starting from KES 890/- upwards. We have a wide variety of brands, from house brands to designer brands we ...
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