Warranty inquiry

Warranty inquiry

Our warranty is valid for one year from the date of purchase. 

This covers any manufacturer's defects on frames and lenses that occur during normal use of the eyewear.  

The warranty does not cover loss or damage caused by misuse, abuse, accidents, or unauthorized repairs. For more info, please see https://optica.africa/pages/warranty-policy

To make a warranty claim, please bring your eyewear to any of our Optica branches: https://optica.africa/pages/store-locator

Kindly let us know if we can assist you further.

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