What ONLINE PAYMENT methods do you accept?
Dear ${Cases.Contact Name},
We work with a 3rd party platform called DPO and it allows payments via Mpesa, Airtel Money, Visa, MasterCard, American Express, Co-op Bank and more.
Kindly let us know if we can assist you further.
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What IN-STORE PAYMENT methods do you accept?
Dear ${Cases.Contact Name}, Within our stores, we accept payments via Cash, Mpesa, Visa, and cheque. You may see this link to find your nearest Optica branch: https://optica.africa/pages/store-locator Please let us know if we can assist you further. ...
Can I use insurance online or in-store?
Insurance is not supported for online orders. However, in-store purchases using supported medical insurance are accepted.
Do you Accept SHA?
Dear ${Cases.Contact Name}, Yes, we accept SHA insurance for Civil servants Please note that this service is currently available at our Head office: Optica House, Moi avenue, Nairobi. If you are not under the above schemes, all you will have to pay ...
Is it safe to order online?
Yes, your privacy and payment security are protected under our strict guidelines.
Can I make an order for Contact Lenses or Sunglasses or Spectacles online
Dear ${Cases.Contact Name}, Yes, you can easily shop online with us from the comfort of your home at https://optica.africa/ Please reach out if you need any assistance with placing your order.