Can I use insurance online or in-store?

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• Can I use someone else's Insurance for myself?

  Dear ${Cases.Contact Name}, If you are registered as a dependent under that particular persons' insurance, then you may use it. Otherwise, unfortunately, you cannot. If you are not under any insurance scheme, all you will have to pay is a one-time ...

• Can I use my Medical Insurance card to get glasses at Optica?

  Dear ${Cases.Contact Name}, Yes, you can use your medical insurance to get glasses at Optica. Optica works with all major insurance providers in the country, and we accept insurance cards that have an optical cover. To see the list of Insurance ...

• I would like to come for an Appointment. Can I book one online?

  Dear ${Cases.Contact Name}, Yes, you can book an appointment online or you may even walk into one of our branches. You can book an eye test appointment at any branch using this link: https://optica.africa/pages/schedule-an-eye-test You can find your ...

• What to use against Sunlight? Sensitive to sunlight

  Dear ${Cases.Contact Name}, Sensitive eyes are a common issue and we have just the solution for you. If you have a high prescription and are out in the sun for long durations, we recommend prescription sunglasses. However, if you are not out in the ...

• What IN-STORE PAYMENT methods do you accept?

  Dear ${Cases.Contact Name}, Within our stores, we accept payments via Cash, Mpesa, Visa, and cheque. You may see this link to find your nearest Optica branch: https://optica.africa/pages/store-locator Please let us know if we can assist you further. ...