Is it safe to order online?

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• Can I make an order for Contact Lenses or Sunglasses or Spectacles online

  Dear ${Cases.Contact Name}, Yes, you can easily shop online with us from the comfort of your home at https://optica.africa/ Please reach out if you need any assistance with placing your order.

• Can I order prescription glasses online?

  Yes, upload your prescription during checkout or send via WhatsApp after ordering.

• Can I use insurance online or in-store?

  Insurance is not supported for online orders. However, in-store purchases using supported medical insurance are accepted.

• Whats the status of my order / Insurance Pre-authorization?

  Dear ${Cases.Contact Name}, Thank you for contacting us. Please share your mobile number that you registered with or your order number, so we can look into this and get back to you.

• I would like to come for an Appointment. Can I book one online?

  Dear ${Cases.Contact Name}, Yes, you can book an appointment online or you may even walk into one of our branches. You can book an eye test appointment at any branch using this link: https://optica.africa/pages/schedule-an-eye-test You can find your ...