Whats the status of my order / Insurance Pre-authorization?
Dear ${Cases.Contact Name},
Thank you for contacting us.
Please share your mobile number that you registered with or your order number, so we can look into this and get back to you.
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Can I use insurance online or in-store?
Insurance is not supported for online orders. However, in-store purchases using supported medical insurance are accepted.
Can I use someone else's Insurance for myself?
Dear ${Cases.Contact Name}, If you are registered as a dependent under that particular persons' insurance, then you may use it. Otherwise, unfortunately, you cannot. If you are not under any insurance scheme, all you will have to pay is a one-time ...
Can I make an order for Contact Lenses or Sunglasses or Spectacles online
Dear ${Cases.Contact Name}, Yes, you can easily shop online with us from the comfort of your home at https://optica.africa/ Please reach out if you need any assistance with placing your order.
Can I use my Medical Insurance card to get glasses at Optica?
Dear ${Cases.Contact Name}, Yes, you can use your medical insurance to get glasses at Optica. Optica works with all major insurance providers in the country, and we accept insurance cards that have an optical cover. To see the list of Insurance ...
Can I order prescription glasses online?
Yes, upload your prescription during checkout or send via WhatsApp after ordering.