Can I get tested at any branch?

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• I have already been eye tested at -this Optica- branch, can I get tested at this -other Optica- branch?

  Dear ${Cases.Contact Name}, Yes, absolutely. Once you have paid the one-time registration fee of KES 100, you are eligible for FREE eye tests for life at any Optica branch with our highly qualified Optometrists. All you will need is the mobile number ...

• How often should I get my eyes tested?

  Dear ${Cases.Contact Name}, We recommend an eye test once a year for an adult patient. If you are under 18 years we recommend a checkup every 6 months. You can book an eye test appointment at any branch using this link: ...

• Can I use my Medical Insurance card to get glasses at Optica?

  Dear ${Cases.Contact Name}, Yes, you can use your medical insurance to get glasses at Optica. Optica works with all major insurance providers in the country, and we accept insurance cards that have an optical cover. To see the list of Insurance ...

• Complaint about a branch

  Dear ${Cases.Contact Name}, Thank you for your valuable feedback [if applicable]. We are sincerely sorry to hear about your experience. We take our customer service very seriously. Kindly share your contact details and the branch you visited, [if ...

• Can I get glasses without a prescription?

  Yes, we have ready readers and blue light glasses available without prescription.