General
How much are your Progressive Lenses?
Dear ${Cases.Contact Name}, The price of progressive lenses and their availability may vary depending upon your prescription. A pair of clear plastic progressive lenses can start from RWF 50,000. Progressive lenses with photochromatic only start from ...
How much are your lenses and frames?
Dear ${Cases.Contact Name}, The price of a pair of spectacles depends on your choices. We have frames starting from as low as RWF 9,900. We have among the widest range of frames in East Africa, from house brands to designer brands, and you will most ...
How much do Blue Block lenses cost?
Dear ${Cases.Contact Name}, We have two different options available for blue block lenses. A pair of clear plastic blue block lenses can start from RWF 50,000 and for plastic blue block photochromic lenses RWF 65,000. Please keep in mind these prices ...
Contact Lens Follow up FAQ
Dear Branch, Kindly note that the above client will be visiting your branch to purchase contact lens soon. Please confirm availability of the Contact lens purchased Previously. Thank You.
What can I use for light sensitivity?
Dear ${Cases.Contact Name}, For light sensitivity, we have antiglare lenses which protect the eyes from the artificial lights eg. lighting bulbs. Blue block lenses that protect the eyes from the blue light emitted by digital screens as Computers & ...
Appointment Confirmation No response
Dear ${Cases.Contact Name}, Thank you for booking an eye test with us. We confirm your appointment at Optica (name of branch and location as appearing on the website). We look forward to serving you on (day and date: Monday 4th June) between (time). ...
Compliment/ Wonderful service
Dear ${Cases.Contact Name}$, Thank you for contacting us. We sincerely appreciate your thoughtful comments on our services. Customer satisfaction is extremely important to us, and we care deeply about your opinion. We are so grateful to you for ...