Warranty inquiry

Warranty inquiry

Dear $$Customer Name$$,

Our warranty is valid for one year from the date of purchase. 

This covers any manufacturer defects on frames and lenses that occur during normal use of the eyewear.  

The warranty does not cover loss or damages caused by misuse, abuse, accidents, or unauthorized repairs. For more info please see https://optica.africa/pages/warranty-policy

To make a warranty claim, please bring your eyewear to any of our Optica branches: https://zm.optica.africa/pages/store-locator-1

Kindly let us know if we can assist you further.

    • Related Articles

    • Why should I choose Optica over other providers?

      Dear $$Customer Name$$, At Optica, we offer FREE eye tests. We have a qualified Optometrist who will examine your eyes using the latest eye-testing equipment. Frames start from K240 and lenses from K250, so you can get a full pair of spectacles at ...