My Glasses fell and broke?

My Glasses fell and broke?

Dear ${Cases.Contact Name},

We are sorry to hear about your broken glasses. 

Our technicians would need to physically see your glasses to determine a solution.

Kindly visit your nearest Optica store for us to check if we can find a quick fix or if you would need a new pair.

You may find your nearest Optica here: https://zm.optica.africa/pages/store-locator-1

Please let us know if we can assist you further.

Looking forward to seeing you at Optica.

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