My Glasses fell and broke?
Dear ${Cases.Contact Name},
We are sorry to hear about your broken glasses.
Our technicians would need to physically see your glasses to determine a solution.
Kindly visit your nearest Optica store for us to check if we can find a quick fix or if you would need a new pair.
Please let us know if we can assist you further.
Looking forward to seeing you at Optica.
Related Articles
Do you repair broken glasses?
We offer minor repairs like screw replacements and nose pad fixes in-store. For complex repairs, your glasses will be sent to our workshop at the head office.
Can I get glasses without a prescription?
Yes, we have ready readers and blue light glasses available without prescription.
How do I keep my glasses clean?
Dear ${Cases.Contact Name}, You can buy a special machine-washable microfiber cleaning cloth from Optica that cleans away dirt and dust. This microfiber cleaning cloth is available from KES 50. We provide one Free when you buy a complete pair of ...
How do I keep my glasses in shape?
Dear ${Cases.Contact Name}, You can buy a special machine-washable microfiber cleaning cloth from Optica that cleans away dirt and dust. This microfiber cleaning cloth is available from KES 50. We provide one free when you buy a complete pair of ...
How much time for glasses to be made?
Dear ${Cases.Contact Name}, The duration your glasses will take to be ready depends on the type of lenses selected, your prescription, type of frame and the branch you place the order. Most orders can be ready between 1 to 24 hours. Some customized ...