Complaint about a branch

Complaint about a branch

Dear ${Cases.Contact Name},

Thank you for your valuable feedback [if applicable].

We are sincerely sorry to hear about your unusual/unacceptable (select either accordingly) experience. We take our customer service very seriously. 

Kindly share your contact details and the branch you visited, [if applicable] and a representative from our team will contact you shortly.

Please be assured we are looking into this as a priority.

We look forward to hearing from you and regaining your confidence.

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