Can I return a frame if I don�t like it?

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• What if I don�t receive a confirmation email?

  If no email is received within 2 hours, contact support@optica.co.ke or call +254?709?709?000.

• Can I switch my frame? Put my personal lenses into a new/different frame?

  Dear ${Cases.Contact Name}, Yes, it is possible to switch your lenses into a different frame. Although your lenses may not fit in all frame types, it depends on your lens type and the type of frame. We will need to find a frame which is a similar ...

• Can I replace lenses only in my Current / Personal frame?

  Dear ${Cases.Contact Name}, Yes, we can replace lenses in your current frame as long as the frame can hold new lenses. The price of lenses depends on your frame, prescription and choice of lenses. A pair of single vision clear plastic lenses starts ...

• What frame options are available

  Dear ${Cases.Contact Name}, We offer a wide selection of frames that come in different materials, styles, colours, shapes, and sizes at prices starting from KES 890/- upwards. We have a wide variety of brands, from house brands to designer brands we ...

• I would like to come for an Appointment. Can I book one online?

  Dear ${Cases.Contact Name}, Yes, you can book an appointment online or you may even walk into one of our branches. You can book an eye test appointment at any branch using this link: https://optica.africa/pages/schedule-an-eye-test You can find your ...